Free diagnostic for retail and e-commerce businesses

How much is manual work costing your store — and where can AI win it back?

A free questionnaire — about 5–10 minutes, written for retail and e-commerce operators. At the end you get an instant AI-readiness score and a short, honest read on where the highest-ROI opportunities are in your specific operation. No payment, no obligation.

An AI-readiness score calibrated for retail and e-commerce

2–3 honest observations on your biggest operational drags

A follow-up from us within 24 hours

This free diagnostic gives you the headline assessment. The paid AI Opportunity Audit gives you the costed, prioritised implementation plan — built around your specific platforms, channels, and customer-service setup. See the service ladder.

First, a little about you

Your answers stay private — they're used only to prepare your results and for us to follow up personally.

Your name *

Company name *

Work email *

Phone (optional)

I agree to The Narrative Lab storing my responses to prepare my results and follow up. See the Privacy Policy